Welcome to Leonard Lifestyle, your ultimate destination for premium clothing and fashion accessories. By using our website and purchasing products from us, you agree to abide by the following terms and conditions:

  1. Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, prices, sizes, and availability. However, we cannot guarantee the absolute accuracy of all product details and reserve the right to amend any errors or omissions.
  2. Product Availability: All products displayed on our website are subject to availability. In the event that a product becomes unavailable after you have placed an order, we will notify you promptly and offer alternative options or a refund.
  3. Pricing: Prices for our products are listed in the currency specified on our website and are subject to change without notice. While we make every effort to ensure accurate pricing, errors may occur. In such cases, we reserve the right to correct any inaccuracies and adjust your order accordingly.
  4. Order Acceptance: Your placement of an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.
  5. Payment: Payment for orders placed on our website is processed securely through our designated payment gateway. We accept various payment methods, including credit/debit cards and online payment platforms, as specified during the checkout process.
  6. Shipping: We endeavor to process and ship orders promptly upon receipt of payment. Shipping times and costs vary depending on your location and the shipping method selected. Please refer to our shipping policy for more information.
  7. Returns and Exchanges: We want you to be completely satisfied with your purchase from Leonard Lifestyle. If you are not satisfied with your order for any reason, you may be eligible for a return or exchange within 3 days of receipt, subject to our returns and exchanges policy.
  8. Intellectual Property: All content and materials on our website, including but not limited to text, images, logos, and graphics, are the property of Leonard Lifestyle or its licensors and are protected by copyright and other intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.
  9. Privacy: We are committed to protecting your privacy and personal information. Please review our privacy policy to understand how we collect, use, and safeguard your data.
  10. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of ecommerce, without regard to its conflict of law provisions.

By using our website and purchasing products from us, you acknowledge and agree to these terms and conditions in their entirety. If you have any questions or concerns about our terms, please contact us for assistance.

 

Delivery Time: Delivery within Dhaka: 1-2 days. Outside Dhaka: 2-3 days.

 

10-Day Clothing Return and Refund Policy

At Leonard Lifestyle, we understand that finding the perfect clothing item is important to you. If you’re not completely satisfied with your clothing purchase, you may return the item(s) within 10 days of receiving your order for a refund or exchange.

Conditions for Returns:

  • The clothing item must be unworn, unwashed, and in its original condition with all tags attached.
  • Returns must be initiated within 10 days of receiving your order.
  • Proof of purchase, such as the order number or receipt, is required for all returns.

How to Initiate a Return:

  1. Contact our customer service team at +8801405 900 600 to request a return authorization.
  2. Pack the clothing item securely in its original packaging, along with any accessories or documentation.
  3. Ship the item back to us using a trackable shipping method of your choice.

Refund Process:

  • Once we receive and inspect your returned clothing item, we will send you an email notification regarding the status of your refund.
  • If your return is approved, your refund will be processed, and a credit will be issued to your original method of payment within [insert number] business days.

Exclusions:

  • Please note that certain items, such as personalized or customized clothing, gift cards, and clearance items, are not eligible for return or refund.
  • Shipping costs are non-refundable, and the customer is responsible for return shipping expenses unless the return is due to our error or a defective product.

Contact Us: If you have any questions or concerns about our clothing return and refund policy, please don’t hesitate to reach out to our customer service team at +8801405 900 600.

 

Thank you for choosing Leonard Lifestyle. Happy shopping!